The Future of Data Promises the Perfect In-Store Marketing Experience on bdex.com

The Future of Data Promises the Perfect In-Store Marketing Experience

Data-driven solutions taking shape on the shop floor will match gender, age, ethnicity, and shopping habits to what’s on offer now

The days of aimlessly wandering the store in search of a deal or a “you” item look to soon be over. Brick and mortar retailers are embracing the latest in data technology to recognize and serve visitors like never before. Device matching, real-time targeting, and even budding facial recognition tech are eroding the notion of searching for a new customer. It’s now possible to know someone who wants to buy the moment they walk in.

How real-time data provides the most actionable marketing possible

Speed of transmission and lack of detail were two old enemies of in-store marketing. They’re becoming obsolete in an era where almost the instant a customer expresses an interest in/buys a product, a retailer can be notified and be able to target that individual with relevant content.

How is this possible? Smart uses of data like device matching and geofencing are two methods which create a purchasing portrait of prospects across every major demographic. Device matching with BDEX allows retailers to market to consumers across multiple devices and channels as the data link a consumer’s search/purchase activity via mobile, email, social media, and other avenues.

Geofencing creates a data map of all the physical retail locations a potential prospect has visited. This is useful because it shows they’re actively and physically searching for an item or service. Internet browsing data is valuable, but geofencing further isolates a consumer who’s actually visited a certain type of business. This is one of the reasons why BDEX data can drive and support in-store marketing so effectively.

We repeatedly test our data to authenticate its accuracy and currency to sidestep the pitfalls of outdated or “too broad” data – and we enable our customers to buy only the data they need. Our tailored approach allows retailers to create a dynamically-informed marketing effort that never sleeps. Actionable prospects can be marketed to in their home, via their mobile device on the go, and even when they visit your location.

The latest in-store marketing is a customer service gold mine

When a prospect has entered a store, data has the potential to really close a sale. Modern digital signage can be updated on a single screen or storewide to display offers relevant to specific viewers. Imagine a scenario where a prospect checks in and you know exactly whom is watching your in-store screen – and precisely what they’d been browsing only an hour before.

Interactive digital displays provide the same tactile satisfaction as customer cell phones or other touchscreen devices. In fact, this in-store marketing sector is set to exceed $20 billion by 2024. Nevertheless, all the digital signs in the world are just flashy eye-catchers without being powered by actionable data.

Who’s marketing in-store and why it’s working

Ralph Lauren has integrated in-store digital into their changing rooms to powerful effect. Embracing this kind of innovation has provided real-time data on customer purchases (or lack thereof) and tripled their sales forecast while increasing customer engagement by 90%. McDonald’s is realizing the potential of onsite touch screens as an alternative to face to face orders. They’re also reviewing cell phone ordering, along with other chains that have successfully implemented the technology.

The supermarket sector (including the Walmart brand) understands how data is vital to staying competitive. They’re using it to engage in-store customers in a personal manner. The retail giant has even registered multiple patents to take their data-driven marketing into the future, an effort that sees them calculating 2.5 petabytes of data … every hour!

Clearly, the potential for data-driven in-store marketing is vast. Customers engaged by relevant, real-time data will interact further with your brand, providing even more data to enrich your understanding of that customer’s needs and build a lasting relationship. Current and future technology will allow stores and customers to connect at every point on the retail journey – from first thought to final checkout.

BDEX is the first-ever Data Exchange Platform (DXP). The BDEX DXP and DAAS platforms enable companies to acquire impartial, quality-scored third-party data reaching the right people at the right time. You can call at (917) 410 – 6616 or email us at info@bdex.com

AI on Target to Change the Way We Market on bdex.com

AI on Target to Change the Way We Market

6 ways artificial intelligence could impact target marketing

Artificial intelligence (AI) is one of the most talked about and promising technologies today. While many individuals think it still exists mainly in the realm of science fiction, AI is actually very much part of the real world now. It’s becoming increasingly more sophisticated and the number of industries using the technology is growing, including professionals in marketing and advertising.

First, what is artificial intelligence exactly?

Artificial intelligence is widely misunderstood, mainly due to Hollywood movies featuring robots that try to take over the world. Think The Terminator or HAL from 2001: A Space Odyssey. In today’s actual, practical applications, AI technology makes it possible for machines to “learn” discrete tasks much as humans do. Think with Google describes it this way: “Artificial intelligence is the study of how to make machines intelligent or capable of solving problems as well as people … with machine learning, we teach computers to learn without having to program them with a rigid set of rules.”

Here are 6 promising ways AI is (or will be) used in marketing and advertising:

1.  AI can be used to create customizable ad campaigns

AI is a tool that will allow marketers to tailor ad campaigns based on consumer intent at the moment. “We’re getting closer to the point where campaigns and customer interactions can be made more relevant end-to-end – from planning to creative messaging to media targeting to the retail experience,” according to Think with Google.

BDEX already has the technology to target customer behavior based on real-time data such as online searches, geofencing, and in-store POS purchases. When this data interface with full-developed AI, what you do with it will become automatic.

2.  AI can allow you to set up custom ad impressions

AI is already present in marketing tools that use custom algorithms to increase the number and relevancy of impressions that are served to potential consumers online. By using historical data and online search data, programs learn to predict consumer behavior and then automatically show ads that are most relevant to prospects at that time.

3.  AI can help you create programmatic advertising

Programmatic advertising is a promising new technology that has a lot of marketers excited. This tool allows you to buy digital advertising space automatically after AI analyzes data to determine which ads to buy. Demand-side platform (DSP) and supply-side platform (SSP) work together to match the right ad to the right audience. AI can analyze online behavior to create an instantaneous campaign that is optimized to a specific user.

4.  AI can create responsive search ads

Along with customizable and programmed ads, AI can also be used to create something called responsive search ads. It’s a technology being employed by the Google Marketing Platform. You submit 3-15 different ad layouts, along with meta-descriptions for each ad. Google will combine their data with your ad parameters and use it to determine which ad should be displayed for a particular user. The ad that’s displayed is different for everyone, as it’s based on his or her search history, habits, and preferences.

5.  AI can help create and curate ad campaign content

Although it’s hard to imagine a computer coming up with creative ideas, it has been done successfully. “Toyota recently started to create AI-generated ads …They were able to generate a system that created realistic-sounding lines that they were able to implement in their marketing,” reports Target Marketing Magazine.

AI can also be used to create visual content, such as videos, commercials, and in-store promotions displayed on digital screens.

6.  AI can help you test different ad campaigns

AI is capable of automating complex tasks like A/B testing to gauge the effectiveness of various marketing campaigns. It can get feedback in many different ways and formats and then determine the success or failure of a specific campaign based on a vast array of metrics. This same concept can also be applied to data that is supplied by BDEX. Our customers often want to be able to adjust their marketing campaigns based on different data signals; let’s say you choose four different data signals and run unique campaigns based on each segment. You can monitor the performance of each campaign and then use algorithms to decide which one is working the best for each data source. The essential promise of AI is that it can iteratively learn which data signals are the best predictors of behavior and the success of a campaign – at a much higher volume and a much faster pace, automatically.

Artificial intelligence is technology that is changing the way marketers and advertisers interact with and reach potential consumers. Some of it is future tech, while much of it is being used now.

BDEX also offers new and innovative ways to reach your target audience through the use of comprehensive, real-time data. Contact us to today to learn more.

BDEX is Not a Typical Marketing Data Company on bdex.com

BDEX is Not a Typical Marketing Data Company

We make a point to know our customers so they can know theirs better

Although data analysis for marketing purposes is relatively new, there are now numerous companies that sell data and associated services to businesses. The problem, though, is that while plentiful, often much of this data is worthless – because it’s old, unreliable, or just not relevant.

Most companies don’t work closely enough with their customers to find the right data, and once they make a sale, they often don’t care whether or not it was useful. However, this is where BDEX stands out from the pack.

The BDEX difference

At BDEX, we take a consultative approach with our customers. This involves getting to know them in order to get a clear understanding of who their customers are and who they’re trying to reach. But we also dig much deeper. To determine if someone is an ideal prospect for our clients, we look at behaviors and intents.

Are individuals in the process of looking for a business’s specific product or service? If so, how and when are they searching? It’s at that point that we look at the data signals that indicate certain behaviors.

When we identify the right data signals, we start building the proper filter for our customer. In addition to the exact signals, we also look at a specific geographic region. One of the best aspects of our process is that it’s almost completely turnkey. We make it extremely simple for our customers. And once the filter is built, we start sending them data that is very easy to read and utilize.

Comprehensive reports

Our team of data experts creates and distributes regular reports for our customers. These involve the agreed-upon signals and geographic region that show how many consumers can be reached per month, along with their costs. They can also get files daily, monthly, or weekly with the names, addresses, phone numbers, and emails of the people whom they want to market to.

Real-time behaviors, not predictive analytics

One company we work with does a lot related to the furniture industry. After determining who their customers are and who they want to target, we thought about when people decide to buy furniture. Often this is related to certain life events, such as when someone has a baby or when they move. We began to identify the signals that show that someone may need new furniture. And, unlike most data companies that use predictive analytics, we look at real-time behaviors.

For example, if someone visits a real estate website, we will know it almost as soon as it happens. This could be an indication that now is a good time to reach this person, as new furniture often accompanies a home purchase. And when it’s coupled with other real-time signals – such as actively shopping at a competing furniture store – the data becomes incredibly precise and powerful.

In addition to businesses that sell furniture, this information is also relevant to financing companies. Before someone moves – or even before they buy a new home – they can be presented with financing offers, giving them an incentive to go to a specific furniture store when they’re ready to buy.

Quick adaptations

We understand that our success is based on the success of our customers, which is why we don’t just supply data and walk away. We always make a point to follow up to talk about their marketing results. If things need to be tweaked, we will make the necessary changes or adjustments. In most cases, customers want to expand what they’re doing with us because they see how effective it is.

If your company’s marketing efforts are too broad, BDEX can help you narrow them so you are just targeting customers who are ready to buy right now. Contact us to get started.

The Importance of Cybersecurity for Your Company’s Data on bdex.com

The Importance of Cybersecurity for Your Company’s Data

Is your information – including your marketing data – safe from cyber-attacks?

In this digital era where data containing private information is stored in the cloud or on in-house servers, cybercrime has become one of the most pressing issues around the world. Brazen cyberattacks have become big news, from those targeting retail chains and highly-trafficked websites to the data breach at Equifax, one of the main credit rating agencies, which compromised nearly 150 million people.

It is clear that data firms and the organizations that use that data need to be vigilant and take greater steps to protect their information from hackers and cybercriminals.

The cornerstone of cybersecurity is PDR

The key to protecting data is PDR: Prevent, Detect, and Respond. Companies must establish protocols to detect and stop breaches from within and from outside sources. This should include software that can detect anomalies within the system and employee education about cybersecurity.

Using data analytics to protect your data

Data analytics can detect patterns. In the case of BDEX, it’s used to spot real-time consumer activity both online and in brick-and-mortar stores. BDEX data tells you that someone has been searching for a new car, purchased concert tickets, or bought baby food.

A similar technology can also be programmed to search for anomalies in device behavior to detect potential breaches. In other words, the same programs that search for buying patterns can be taught how to spot abnormal or suspicious network behavior. Systems can be programmed to detect threats from someone using an unknown signature. Analytics programs can also collect data from various sources and silos to “learn” how different kinds of attacks occur – so those attacks will be quickly recognized and shut down.

Employee activity monitoring and training

Though no one wants to think that an employee could be the source of a cyber attack, it is a very real possibility. In fact, the Harvard Business Review cited a 2016 Cyber Security Intelligence Index from IBM, which found that “60% of all attacks were carried out by insiders. Of these attacks, three-quarters involved malicious intent, and one-quarter involved inadvertent actors.”

Data analytics can be used to detect unusual activity on the part of employees, such as downloading large amounts of data or activity that takes place at unusual times. But as critical is training employees basic cybersecurity, such as not exchanging sensitive data over unsecured networks and how to avoid vishing and phishing attacks. Vishing is when hackers try to “human engineer” their way into getting credentials or other information through a phone call, while phishing attempts the same thing using fraudulent emails that spoof reputable senders.

Employees should only accept emails that:

  • Come from someone they know
  • They expected to receive
  • Look normal with no unusual email addresses, spellings, wording or suspicious content or links
  • Pass anti-malware tests

Employees must understand the risks of certain behaviors, such as clicking unknown links, downloading content or software from unknown or unverified sources, and visiting certain websites. Any of these behaviors can lead to computers becoming infected with a virus or malicious software that can corrupt or steal data.

There should also be proper training in document management and data management, as well as training on how to recognize and report computer problems that could be related to a virus, malware, or other threat.

Monitoring outside threats with intrusion detection

Many types of threats come from beyond the perimeter of your company’s network. Companies must have adequate perimeter protections to stop the intrusion, which typically involves a professional-grade firewall. Other security steps include using multi-factor authentication, which requires at least two distinct forms of identity to log in to a system, and the use of data encryption. Encryption is particularly valuable, as even if hackers successfully steal data, they simply can’t read or use it without the encryption key.

Cybersecurity is now crucial – and growing in importance

With cybercrime costing organizations and individuals as much as $600 billion in 2017 alone, security is more important than ever. It is essential that every company take action to prevent, detect and respond to cyber attacks. From data analytics designed to spot threats to adequate employee training, being vigilant now may safeguard your data – as well as your company’s reputation.

BDEX provides real-time data via over 700 million device ID connections and more than 900 billion data signals available through our proprietary Data Exchange Platform. Call us at 917-410-6616 or send an email to info@bdex.com to start putting this information to work for your next marketing campaign.

Better Sources Mean Better Marketing Data on bdex.com

Better Sources Mean Better Marketing Data

Making sure you get the best data

Finding a company to provide data services has never been easier. There are dozens of them, all just waiting to provide you with consumer data. Neustar, Acxiom, Infogroup, etc. But some of these companies try very hard to sell customers data that they don’t want, that they don’t need, and they can’t even use.

“Philip” runs a computer shop in Pennsylvania. He is trying to get a bit more foot traffic into his brick-and-mortar store, so he decides to send out some direct mail, or perhaps try to target some online advertising. In order to do that, he contacts a company that provides consumer data, so that he knows whom he is advertising too.

Unfortunately for Philip, the company he chose lumps data together that he doesn’t necessarily need. Now he has to sieve through a wide range of data about consumers just to find consumer data from the zip codes he cares about and the type of people he cares about. Further, that data probably doesn’t have actionable insights that indicate a prospect is actively looking for computers or related products – meaning they may not even be a prospect at all. And now he has a lot of useless data and doesn’t even know it until he uses it and gets no response – and this is data he spent his hard-earned money on.

The company he bought it from, of course, does not care. They wish to sell as much data as possible, regardless of the custom, personal experience they might be able to provide. And why should they bother providing such an experience? After all, they own more data than they know what to do with and have incentives to sell as much of it as possible.

Luckily, an alternative exists in the form of BDEX. BDEX specializes in providing a subscription model for data collection, allowing customers to buy only the data they want and need and none that they don’t. Philip can purchase data about consumers in Philadelphia that are looking for his products without having the hassle of sifting through information he doesn’t need. More than that, he’s getting more than just the data he would have with a single company. He’s getting access to the data available from many, many companies and sources.

This is because BDEX is partnered with about fifty major data providers, including Neustar, Acxiom, and InfoGroup. Customers using BDEX’s subscription plan get access to all the data these companies have licensed it to use. That means that subscribed customers get access to many of these companies’ benefits without having to build a relationship with them, and without paying for unwanted data – making their purchase truly customizable.

This access allows BDEX to aggregate data from discrete sources, filter them, and organize them in ways meaningful for the client. Ultimately, this piles up to 900 million mobile devices, 1.3 billion email addresses, and 220 million U.S. postal addresses, all part of the vast network providing data. This data is provided via purchase history, mobile apps, websites, supermarket clubs, geofencing, credit card providers, and more. Of course, not every customer needs to use all of this data. They can pick and choose what they want to receive in their subscription.

These fifty major data providers allow BDEX access to data of varying kinds. The core data comes in the form of consumer behavioral data, geofencing, audience intent, and demographic personal data. All of this is mined from sources like those mentioned previously and can be used in all sorts of marketing. These myriad sources provide a diverse quality and quantity of consumer data, ensuring that there is something valuable in it for any business. This turns BDEX into a marketplace where the best data can be selected and purchased.

This diversity of sources also gives a company an advantage against their competition. If every company in the area is using the same source of data, they will all be advertising to the same consumers. However, companies with access to more varied data, from more varied sources – along with actionable, real-time behavioral data that indicates a prospect is ready to buy – can both narrow things down to an efficient list and often target consumers whom others do not have access to.

All of this is readily available in a simple subscription model, without the need to interact with third parties or go through the hassle of sorting through unwanted data – saving you time and money, and vastly boosting the impact of your marketing efforts.

Taking Control of Your Data on bdex.com

Taking Control of Your Data

How BDEX’s Platform as a Service helps you easily monetize your customer data

Managing data can be complex. If you are trying to monetize data you’ve gathered, or just keep it organized when it comes in from discrete sources, it can take hours of work just to synthesize it in a usable and meaningful way. And even then, every bit of it has to be tailored to suit the formats of the various platforms on which data can be monetized.

Data is a major business and an extremely valuable commodity that some are willing to pay good money for. So, when companies collect data and lack a way to properly monetize it, they are basically sitting on a deposit of gold with no equipment to mine it.

For example, a food delivery service could collect a good deal of information about their customers: spending habits, location, and the best contact methods. Unless that business is monetizing its data, however, it is not properly leveraging a potential revenue stream.

Unfortunately, many companies do not have the internal infrastructure needed to organize and monetize their data. It can be a challenge to track information, gather it from across networks and services, make it uniform if derived from different systems, and then present it in a way that can earn revenue. In fact, data is often only used profitably by many companies through their own marketing efforts or to enhance products and services, as selling to other companies can be somewhat complex.

You need a platform to organize and monetize your data

One way to meet this need is through the creation of a unique platform for data monetization. Companies gathering large amounts of data can hire developers to build a platform capable of sustaining the kind of data collection they want, one that then formats and sorts it for monetization. Unfortunately, as they gather more data, the platform necessarily becomes larger and more robust, requiring more effort and tools to maintain it. The data must also be tailored to the individual platforms that purchase it. This can get rather expensive.

This is where BDEX’s platform for data collecting and monetization comes in. Our Platform as a Service (PaaS), available to companies of all sizes and specialties, is built around managing data in such a way that marketing, as well as monetization, become easier and more efficient. Rather than trying to design an in-house solution that deals with the various formats and qualities of data (taken indirectly and/or and from third parties), BDEX is able to synthesize this data into an easy-to-use format.

To monetize data, it is typically sold to common third-party data buyers. Each of these entities requires customers to organize it and format it in a certain way. Data sellers must conform to each distinct set of parameters, including how often you can update the data and how it looks.

Platform as a Service (PaaS) simplifies this process. It already has all the functionality one could want in a platform that is custom-designed to monetize data. It can capture information in real time, manage that data in an efficient and organized way, and even transmit it to third parties – preformatted for specific data buyers. It interfaces with all kinds of data collection and purchasing systems, including those set up for mobile devices. All of the data you collect is entered automatically into the system and can be quickly plugged into external systems such as LiveRamp.

One of its features is its ability to authenticate duplicated data. If data is collected for the same user more than once on different sources, those occurrences will be used to verify the information and then gathered into a single identity to avoid unnecessary redundancy.

This system allows companies to take complete control of their data, keeping it organized and monetized as a way to gain passive revenue. No programmers or database developers required.

Like most BDEX services, this is a subscription model available to all sorts of companies for a monthly fee. To learn more, contact us.